Building Organizational Trust & Values: The Starbuck’s Story presented by Karen Young

Organizations today struggle to build a workplace based on trust and values such as honesty, integrity and respect. Starbucks is a company that has succeeded because it has stayed true to its core values. With 137,000 employees in 40 countries, Starbucks clearly demonstrates that trust and values can travel to different cultures.

Using the SHRM Foundation DVD -Trust Travels: The Starbucks Story, as well as lecture and group discussion, this session explores how Starbucks achieves financial success by treating employees well.

Karen Young, founder and President of HR Resolutions, has been involved in personnel and human resources for over 25 years. Her background includes in-depth experience in distribution, service and manufacturing organizations on the East Coast. In addition to her consulting work, Karen has been recognized by Governor Ed Rendell as one of Pennsylvania’s Best 50 Women in Business for her commitment to business growth, professional excellence and community. Finally, she is recognized by the HR Certification Institute as a Senior Profession in Human Resources (SPHR.)

Since opening her firm in 2005, she has become a regular speaker for the Harrisburg Regional Chamber & CREDC, the York County Chamber of Commerce, HR Professionals of Central PA and York Society of Human Resource Management as well as other professional affiliations in the South Central PA market.